Msg: 2210 *Conference*
03-31-92 23:13:19
From: RICHARD HANSON
To : RICK LOPES
Subj: REPLY TO MSG #2206 (UR-2 FUNNIES)
Yes, isn't it a joy to discover undocumented features? I, too, have spent long hours and bucks on features. But hey, they be there, and we be find'n them. Speaking of undocumented features, I've spent hours on the phone today finding all sorts of undocumented features. One caller was trying to print from within T-Word and it just beeped. After checking all the settings I discovered that the printer cable was not plugged in all the way into the laptop. Another caller was trying to print from T-Word (this was my ... printing from T-Word ... day) and had almost everything out of wack, i.e., they were using a parallel printer, had it set on serial, then were trying to printing by tapping the PRINT key rather then the indicated function key!! And, oh yes, they swore up one side and down the other that they "READ THE MANUAL!" ... yeah right! Then to top it all off, there was the person using SuperROM (like now I support SuperROM because I'm here... right?) and just couldn't get it to print. They were using a serial printer, had the serial printer connected okay, but had the setting set for a parallel printer. And again, they "read the manual!" -Rick-