Msg: 4998 *Conference*
03-07-94 20:22:32
From: RICHARD HANSON
To : DONALD KYLLO
Subj: REPLY TO MSG #4993 (WP2 ROM UPGRADE)
---- Donald: I take it you're referring to the old WP-2 Telcom bug and the fix once offered by Tandy. First off, don't blame Tandy for the bug or whomever you talked to in fort Worth about the fix. Tandy personnel turnover is great and communications, especially about old products no longer carried, is poor. But hey, they've got a lot going and the details are just not covered. Okay... now that I ranted and raved in Tandy's favor, let's find a solution. It's been awhile since I was asked about the WP-2 bug and frankly have forgotten everything once said about that critter. I do know someone who might have a solution. Contact this person. He just happens to be my best Tandy repair source; and a good friend: Doug Lutes Business Products Service Center 2040 Alta Arden Expressway Sacramento CA 95825 916-567-5440 voice 916-927-9008 fax Note: Be polite when calling for service. These are good, local people. Use my name and reference Club 100. Also, refer to yourself as a member of Club 100 not an official. These people are helpful and friendly to Club 100 members cause I talk to them all the time. In fact, I have some disk drives with them for repair right now. Good luck. Please report back your findings and your treatment--yet another way I keep these folks friendly and helpful to Club 100 members. -Rick-