Msg: 1349 *Conference*
01-18-92 09:04:56
From: RICHARD HANSON
To : JOE STEPHAN
Subj: REPLY TO MSG #1342 (JAN P100 MAG)
Thank you, Joe. I am quite aware of the problem. The bottom line is that the catalogs were sent separately by 3rd class mail, about a week after the magazines were sent, via 2nd class. The catalogs well arrive shortly. The reason for this unfortunate situation is ignorance. I was told to send 10,000 catalogs to their printer. I did that. They, unfortunately, failed to discuss the "details" with their printer. I sent "finished" catalogs with a 1st class permit stamped in on the outside. Their printer would have preferred unfinished catalogs with "no" mailing permit stamped on the outside. Thus, when the catalogs arrived, they were unable to easily insert them into the magazine. Instead, they were attached externally. The post office noticed the 1st class permit on the catalogs and rejected the "entire" mailing. If, they had known that the post office was going to do that, they would have simply placed the catalogs in the middle of the magazine and slipped they into poly-bags so you couldn't see what was on the inside. This would have worked, but for various monitary reasons, they mailed the catalog separate from the magazines. There is more to the story but I'll just stop here. Am I displeased? Yes! But hey, it's only money. Right? -Rick-