Msg: 3585 *Conference*

12-15-92 10:58:14

From: RICHARD HANSON

To : JOHN STEWART

Subj: REPLY TO MSG #3583 (WP2)

I don't actually "know" the "count" of Model 100, 102, 200, WP2 and NEC8201
computers still in use.  Over the years I've had discussions with lots of folks
who "sort-of know" about these things, i.e., selected Tandy management
personnel.  My "guesstament" is over 2,000,000 with approximately 70% + still
in operation, today.
 
It's difficult to express the many attitudes of Model T users.  This is a new
angle of thought for me, so it will need some refinement.
 
Old time users with the Model T as their only computer, or multiple Model T's:
They love this machine, and live with it every day.  They are usually not
technically inclined but have assembled several configurations that work for
them, through trial and error and success.  They may or may not have all the
toys but generally speaking look forward to each purchase.
 
Casual, old time users, wherein their Model T is either rarely used or is used
for special tasks, only: These folks are not adventurous computer usres.  Their
configuration is minimal, if not incomplete.  They do not "play" with their
computer and, generally speaking, are not interested in expanding their
computing use.  I've noted a trend to these folks in that they "want" to be
more into computing but lack the knowledge and skills necessary to move ahead;
thus "price" is a pivot point for all their decisions, i.e., they can't see
putting out lots of money for any of the new, in the trend computers, and some
of the really nifty programs available, so will opt to "upgrade" (sic) their
minimally-used Model T to "approximate" what they "really" think they want.  I
see them as good folks who are somehow forced to move further into technology.
They are scared, insecure, and technologically ignorant--the latter factor only
amplifies the first two.
 
The multiple-computer user: These people make up the majority of folks I talk
with.  They use more then one computer platform and several different programs
on each platform.  They tend to range from, "can get it to work but are not
really sure of anything they do," to, "can make it happen with full confidence
and skill."  The needs of this very large group of users is all over the map.
They are constently learning new stuff.  They are an exciting mass who tend to
focus on applying their toys to their task, rather then being totally focused
on the technology as an end unto itself, or on how much something cost.
 
The new user: These folks are just starting.  Most have never used a computer
before, or owned one.  For some reason they now have a Model T and are looking
for assistance.  However, unlike the casual user, they are so new to computing
that they actually "read the manuals" and "try doing new things."  They are
also fun to talk to, as they proudly and excitingly talk about what they've
just learned.  And, their excitement may be something as simple as loading and
running a .BA file.
 
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Why don't we consider this a working document and see if there are any other
"types" of folks that may be identified.
 
Thanks for asking.  Happy holidays... -Rick-